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Return Policy

The artist has a 30-day return policy, starting from the day after receiving your order.

To start a return, please contact juliaappelinstudio@gmail.com concerning your issue. If your return is accepted, you'll be responsible for shipping the item back. The order must be returned in the same condition as received, unworn or unused, with tags, in original packaging. Please print the receipt or proof of purchase and return to: Main Street, The Yellow house, Cloughjordan, Co. Tipperary, E53 DK10, Ireland.  

Inspect your received order and contact direct if the item is defective or damaged. Please accept the package from the delivery firm, and open to inspect your order. Send on documentation with photographs to juliaappelinstudio@gmail.com, we will work it out.

Once the Artist received, inspected and approved your return order, the payment will automatically be refunded on your original payment method. It can take some time for your bank or credit card company to process. 

Private policy

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Terms & Conditions

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQ

How can I hang up a print? The best way to keep the luster and protect the paper is to frame the image, with glass or acrylic. All prints are printed to the highest quality, so if you want to preserve the print for a museum standard a UV-protected glass would be recommended. 

What size can I order paper prints in? The image is printed to the biggest size on A formatted size, maximising your options to the custom design, cutting the paper to size your to your chosen frame. 

Why is it more expensive with Canvas prints? The Canvas print is bigger wrapping the edges. Canvas is more deer, mounted on a wooden frame, with brackets, so more material are used. The artwork is varnished, with a protective layer. 

Are the prints on paper or canvas signed? Yes, indeed, they are signed by the Artist on top of the print.

Does the Canvas print need a frame? The Canvas prints are protected and varnished, ready to be hung on the wall with brackets mounted on the back as it is. The sides of the canvas are printed, so the edge are decorative in itself. Its all preferable if you personally preferally would like to frame the image. 

Can I choose varnish on a painting? To preserve the painting with luster and depth for years to come, it is recommended to varnish all artwork. Oil paintings need to rest and dry for 9-12 months before varnishing. If you have any requirements, please contact the artist by email. 

Damaged delivery goods? Please accept the goods when it gets delivered. Open and inspect your order if anything is damaged. Send on documentation and photographs to juliaappelinstudio@gmail.com upon arrival, so that we can address the issue.